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Gretchen Hoover

(214)
Excellent experience! I recommend to ALL ..Dr Lauren Siegert and April are AWESOME
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Marcus P.

Simply the best! Friendly quality service.
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Robert J.

Everyone was very professional and pleasant. Haven’t found a TX dentist that was decent until I went here. Each staff person actually listened to what I was saying. A refreshing change for sure!
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Irene

All the staff is great, Everyone is so nice and professional!
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Alycia

Beautiful place and everyone is so nice !!
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Veronica R.

Jessica H.

If you’re looking for a place with friendly and knowledgeable staff, GO HERE! I transferred my dental records here from another dentist office that didn’t seem to really know what was going on. The ladies at the front staff were extremely nice a friendly. They were able to tell me exactly what I needed from my previous dental office as well as from my obgyn (since I’m currently pregnant). April was so awesome! I absolutely loved her. She was friendly and personable. Not only that, but she already knew what was going on. She took the time to find out about me before I got into the dental chair. Dr. Siegert was extremely knowledgeable and explained everything to me. Some things, other dentists never took the time to explain, such as why my teeth aren’t so white despite the fact that I don’t smoke nor drink much coffee. They were also able to get me in on days that work best for me, which I truly appreciate since I have a million appointments. I’m so happy I decided to switch and go with this dental office. This will definitely be my go-to for dental needs!
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Jess

I love About Smiles. They are very professional and so helpful and friendly. Best dental experience in Round Rock!
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Mary

Going to the dentist is like going to a haunted house for me. These lovely ladies made it feel like heaven. Very professional and compassionate! I will definitely be returning. 100/10 recommended:)
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Gabrielle F.

Louis J.

Since I moved up to round rock I’ve been looking for a rockstar dentist. I finally found it thanks to a coworker! The entire crew here are happy, welcoming, and humorous. I cannot wait to go back! Thank you so much!!!!!
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Elliot A.

It was my first visit here and was very pleased. Everybody was very professional and definitely made you feel comfortable. I recommend this office and I will definitely be coming back.
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T

Entire staff embraces the client an DC makes them feel at home! Update: I have been visiting this office for extensive work. The entire office is extremely friendly and professional. They treat me a like I am the most important person they are taking care of while they are still taking care of others. I have referred many and will continue to do so. I cannot say enough wonderful things about this office!
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Lisa C.

Jonathan K.

Very professional and helpful folks. As an out of town visitor I had a very good experience even though I went in not knowing anyone here. Thanks very much
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James A.

Robin C.

I'm a cash payer/ no insurance but they have a program that made it affordable FOR ME. I've spent about $15,000 here over about two or three-years. And I never thought I would spend that kind of money on myself (cosmetically) But I trust these people at About Smiles (Dr. Hoover and Dr. Lauren) with my teeth, my smile, everything I owe to them they're great !! THANK YOU!!!
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Griffany T.

Hannah M.

Evelyn L.

The people are always so friendly and the service is top notch. They always make me feel so welcomed and have truly turned the tide from me hating to go to the dentist. I’ve seen vast improvement in my dental hygiene and I credit it to this office - without their expertise and instruction, I wouldn’t be taking care of myself the same way. Even when I moved to San Antonio, I still went to About Smiles in Round Rock for my cleanings because when you find a home, you stay there. Thankful for everyone in this office and their amazing customer service!
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King B.

Friendly staff. Efficient with small wait time.
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George S.

April B.

LileD3fly

I’ve had nothing but really good experiences with About Smiles. Dr. Siegert and her staff have a very warm welcoming type attitude as well as the front office staff. The office is very clean and trendy and I really enjoy coming here.
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Bianca S.

These people are awesome! Dr. Lauren made me feel really comfortable and Alexis at the front desk was really patient in helping me understand my insurance. They made me feel like I have known them forever. Really appreciate yall!
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Marvin M.

This is the first time I have written a Google review for anyone but it is deserving. I had nothing but great experiences while going to see Dr. Lauren. Her team was great and she did a great job explaining everything that she was doing and listening to what I had to say. Becky made me feel right at home and was very gentle during my cleaning. She kept me calm during all of my appointment and answered all of my questions. After seeing many different dentists I can say that Dr. Lauren and her team are the best I have seen and I will continue to go there and would highly recommend them to anyone. Will be moving my entire family over to About Smiles.
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bridget m.

I've never had a better experience going to the dentist! I'm usually terrified when getting worked on but the front desk staff, the dentists, and the assistants at About Smiles all make the experience flawless! I would recommend About Smiles to anyone in Austin!
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Pervez S.

Very good service and people were very kind nice friendly .... I received excelllent service by staff. Clean and nice establishment I plan on seeing them again soon...Will recommend to others for all dental needs! Thanks Alexis 😘
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Margory R.

I have been going to Dr. Hoover since she took over when Dr. Smith retired. She is absolutely the best dentist/person I have ever had the pleasure to meet. I have had some extremely difficult situations and she has guided me thru them and is still helping me cope with a serious situation. She listens to you and I feel truly cares about her patients. I will never ever go to anyone else. Thank you Dr. Hoover for being the person you are!!!! Glenda W.
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Greg W.

Never been to a dentist where it was literally a pain-feee experience. . . sFOR 2 crowns! Dr. Hoover is a magician. My only criticism, is that the other dentist in her office is a very attractive male, and all of a sudden my wife has been getting mysterious toothaches in a weekly basis.
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Jace C.

A U.

Brian

Claudia Y.

These ladies were amazing! Each and every one of them. This is going to be my new place to go!
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Jessica L.

Absolutely L-O-V-E them!! This is the best dentist office I have ever visited. The staff are all welcoming and courteous. Everyone always complains that the dentist “cheats” them, well NOT THIS OFFICE!!! They are stellar. Everything is always clean and actually relaxing there. I recommend them to everyone.
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Catherine K.

Came in for a routine cleaning and x-rays, they where wonderful. Very friendly and explained everything before and after. Becky was helpful with my treatment and did a great job on my cleaning.
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Jasmine V.

Michael M.

cynthia c.

My 12 year old daughter was so nervous for her appointment she hates going to the dentist. We’ve moved and she needed a visit so we searched for a local practice. Alexis was great with getting us scheduled and explaining everything and when we got started Becky immediately made us feel so comfortable. We had a full exam, xrays and her cleaning and we needed a few fillings so we got those done too. When we left my daughter felt great and told her dad she’s not scared of the dentist anymore and she has a friend named Becky there now! Becky you truly have a passion for what you’re doing and your patients can feel it. Thank you for a great appointment and for taking such great care of my kiddo!! I absolutely would recommend this office.
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Alysia C.

Becky my dental hygienist was absolutely amazing. Actually made going to the dentist fun! This was my first time visiting a dentist in about 6-7 years. I had a lot of apprehension after having my wisdom teeth out and was dreading bad news for it being so long but it honestly wasn’t. They make you feel relaxed about everything and I know I will be coming back for 6mo-1year cleanings moving forward!
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Grant H.

Mattie is super friendly and very helpful!
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Otx J.

Desiree D.

I can't say enough good things about this office. I needed quite a bit of work done especially on my bottom teeth. It got to the point I couldn't even chew anymore and with a new baby things get expensive fast. Other dentist offices were not willing to work with me at all, but About Smiles was able to work with me to be able to get the work done that I so desperately needed. Not to mention the nicest staff I've ever met in my life. Thank you so much About Smiles. My family and I will now be life long clients.
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Brandy A.

The best experience.... Was my first time and everyone was so happy and super friendly and gave me so many good tips! Definitely will be recommending family and friends here! Love how everyone is so friendly so nice and actually care about you!
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Daniella G.

I went to About Smiles after a terrible experience at Brident. I saw them since they are near my doctors office and then saw a commercial. I have always gone to smaller practices so I felt very at home here. Brident was making it hard to get my appointment going by not sending over my X-rays and the staff at About Smiles we're kind enough to take a few so we could at least get my appointment started and come up with a plan. I spend a lot of money on dental work because I have terrible teeth and they made me feel at ease about the phases we would go through for the treatment I needed and didn't overwhelm me. Dental work is an anxiety for me but I feel 100% comfortable in their chair and trust them.
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Ashley S.

Great cleanings, friendly environment and they are always on time.
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Camille B.

This place is absolutely fantastic! I had jaw pain and tooth pain and I went in via recommendation because the dentist I had gone to before was a total tool. But Dr. Hagan was such a sweetheart! She diagnosed the problem. I had a wisdom tooth trying to come in and was causing the pain I was having. She pulled the tooth and was very sweet during the procedure, she was not stern or anything, with Dr. Hagan it was all sugar and honey when it came to her attitude. I will for sure be back to this location for my check up! All the staff and dental assistants were very sweet as well 5 stars isn’t enough to rate this place!
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Dan

Kyle C.

The staff and dentists at About Smiles are amazing!!! My Family and I have been going here for years now and are extremely satisfied. I highly recommend them!!
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John A.

Eric G.

Get Dentist office....great dentists and assistants FIVE STAR
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David O.

Everyone there is so friendly. I highly recommend All About Smiles. It's clean and they make you feel very comfortable. Thank you for all your hard work.
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bertha M.

About Smiles 34 reviews Claimed General Dentistry, Cosmetic Dentists, Pediatric Dentists Open8:30 AM - 4:30 PM Hours updated 2 months ago Services Photos & videos See all 41 photos Photo of About Smiles - Austin, TX, US. Replacement and Restorations Austin, TX Photo of About Smiles - Austin, TX, US. Dentist Austin, TX Photo of About Smiles - Austin, TX, US. Emergency Dental Services Austin, TX Photo of About Smiles - Austin, TX, US. Emergency Dental Services Austin, TX Photo of About Smiles - Austin, TX, US. Endodontics Austin, TX Photo of About Smiles - Austin, TX, US. Dental Clinic Austin, TX Photo of About Smiles - Austin, TX, US. Oral Surgeon Austin, TX Photo of About Smiles - Austin, TX, US. Teeth Whitening Service Austin, TX Photo of About Smiles - Austin, TX, US. About Smiles Family & Cosmetic Dentistry Photo of About Smiles - Austin, TX, US. Family Dentist Austin, TX Photo of About Smiles - Austin, TX, US. Periodontics Austin, TX Photo of About Smiles - Austin, TX, US. Family Dentist Austin, TX Photo of About Smiles - Austin, TX, US. Dentist Austin, TX Photo of About Smiles - Austin, TX, US. Periodontics Austin, TX Photo of About Smiles - Austin, TX, US. Replacement and Restorations Austin, TX Photo of About Smiles - Austin, TX, US. About Smiles Family & Cosmetic Dentistry Photo of About Smiles - Austin, TX, US. Photo of About Smiles - Austin, TX, US. Photo of About Smiles - Austin, TX, US. Photo of About Smiles - Austin, TX, US. Photo of About Smiles - Austin, TX, US. Cosmetic Dentist Austin, TX Photo of About Smiles - Austin, TX, US. Dental Clinic Austin, TX Photo of About Smiles - Austin, TX, US. Endodontics Austin, TX Photo of About Smiles - Austin, TX, US. Photo of About Smiles - Austin, TX, US. Teeth Whitening Service Austin, TX Review Highlights “Dr. Hoover is a gem of a human being - she's all smiles, super warm, listens to your fears/concerns, tells it straight.” in 11 reviews “I've had dental issues from toddler age and over time started to neglect my personal oral care.” in 2 reviews “Thank you Dr. Lane and Connie and all the incredible staff at About Smiles!!!” in 2 reviews You Might Also Consider Sponsored Little Smiles Pediatric Dentistry 108 20.2 miles away from About Smiles Christine C. said"I brought my 3 year old daughter here for her first dental checkup a couple months ago and we had a great experience. My daughter tends to be the sort that tends to be somewhat hesitant and anxious when it comes to new experiences.…"read more in Pediatric Dentists Powell & Tiller Dental Care 73 15.7 miles away from About Smiles Kristen P. said"Let me start off by saying I used to be a dental assistant so I knew from step one what was going on when I took my two sons to the dentist. This was their very first dental visit and they were nervous, but not for long!! The ladies…"read more in Dentists About the Business Business owner information Dr. Hoover G. Business Owner The professionals at About Smiles, a dental practice with offices in Austin and Round Rock, Texas, make the tagline of "Keeping Austin Smiling" their ongoing goal. They welcome people of all ages in their family-friendly offices, where they offer preventive dentistry to keep patients healthy, while p… Location & Hours Map 2555 Western Trails Blvd Ste 104 Austin, TX 78745 Mon 8:30 AM - 4:30 PM Tue 8:30 AM - 4:30 PM Wed 8:30 AM - 4:30 PM Open now Thu 8:30 AM - 4:30 PM Fri 8:00 AM - 3:00 PM Sat Closed Sun Closed Edit business info Amenities and More Staff wears masks Masks required Accepts Credit Cards Gender-neutral restrooms Ask the Community Ask a question Yelp users haven’t asked any questions yet about About Smiles. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more. Search within reviews Search within reviews Yelp Sort Username Location 00 Start your review of About Smiles. Laura E. Austin, TX 311103 7/28/2019 I had such a fantastic experience with the About Smiles team. They were professional, warm and welcoming and didn't try to oversell me on services I did not need. It should be mentioned that I hadn't been to a dentist in almost over a decade...Seriously, since I was a teenager! I was a bit anxious and the staff made sure they took every precaution possible to make me comfortable and relaxed. Dr. Lane was awesome! He talked me through everything and took time to answer all of my questions. The hygienist Dawn and Kathy the assistant, were both so lovely and attentive. The receptionists at the front desks were also very welcoming. Collectively, from start to end they made the ENTIRE experience relaxing and pain free! They were straight forward with billing and walked me through everything insurance would cover, etc. Transparent and professional, and inviting to boot. What more can you ask for?
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Laura E.

Everyone is so kind and courteous.
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Charles M.

My children and I were so pleased with the experience! We drove 15 miles from our home just to try y’all out. It was worth it! Love the sonic toothbrushes too. The only problem was that both of my kids had cavities 😢, but I can’t really blame y’all for that 😜. Also love the referral program. I will keep sending people! Thanks for everything Holly
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Holly G.

Easy and fast scheduling, great staff, and attentive customer service. Knowledgeable, convenient, and very personable! Definitely would recommend their practice to friends and family!
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Victoria S.

I am so grateful to have found About Smiles!! Dr. Lane is an incredible dentist. He is knowledgeable, and thorough and the bed side manner I received is better than I could have hoped for somebody who does not have ample dental coverage and tends to avoid dental care. Their Loyalty Program was perfect for me and my circumstances. My husband has an upcoming appointment, my son will have an upcoming appointment. I feel better, I am better having been to About Smiles. I whole heartedly recommend Dr. Lane and About Smiles to any person who needs dental care and has been putting it off for whatever reason. Thank you Dr. Lane and Connie and all the incredible staff at About Smiles!!! Thank you Thank you, and thanks again. See you soon.
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Joe B.

Had my first appointment with Dr. Hoover this morning. She was very sweet and thorough, definitely a comedian.
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Patricia H.

Maddie M.

They are very friendly and will be patient with you when you have dental anxiety.
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Stormy Z.

Friendly staff, makes me feel comfortable going to the dentist.
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Johnny F.

This is re my first appointment. I Received a phone call message and text reminding me of appt., and rec'd call from the dental hygienist that would be taking care of me the afternoon before my visit to introduce herself to me and we went over what was expected (very cool). Upon arriving we went over paperwork. Going into room, my hygienist was thorough and explained what she observed (after a few x-rays). After the cleaning, my dentist came in and explained findings and gave alternatives. We started plans for a "partial" to be done, right afterwards. Everyone was very nice and made my visit a good experience.
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Alan W.

Very friendly and knowledgeable staff. They try to work with you to find options that fit your budget. My daughter loves going to see them.
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Michelle K.

I really felt welcome and relaxed with my visit today. Friendly staff, good location, incredible service. I look forward to my next visit!
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Damien B.

Wonderful experience with Dr. Hagen and her amazing staff. Cannot recommend this team more highly. Really care about the patient and will work with you to be able to afford quality treatment.
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Annie G.

Great people! Awesome Dentist!
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Terry G.

Teresa G.

All the people working there do amazing job .
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Oscar Z.

Great and friendly staff! I had a dental emergency (broken tooth) and they were able to get me in quickly, and patch me up in the same visit. I’m fairly certain they worked through their lunch hour to fit me in. This was my first visit, but they are going to be my permanent dentist.
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Mark M.

We had the pleasure of seeing Dr Hagan, she was absolutely amazing. Our 3 week old got her lip & tongue tie removed and Dr Hagan was so sweet the entire time she made sure we understood the procedure and any questions were answered. She cleared any doubt we had. She explained all after care very well she made sure before we left the office we understood everything that happened and what was going to happen along with what can happen. We absolutely loved and felt so welcome by everyone including the ones that didn’t attend us. Alexis , Jessica and Dr Hagan were so very sweet and friendly. The Round Rock location is the best Dentistry that we have visited.
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Esmeralda R.

Super clean, great staff and amazing work. Just go, do not hesitate
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Gabriela M.

Dr. Gretchen Hoover is amazing. She is really sweet, funny, and goes above and beyond for customer care. Her magic touch is the soothing care she gives when giving you a shot (in the mouth!). She jiggles your cheek and talks you through it, making the anxiety so much less. Also, the receptionist, Starr, is great. Every single time I have called this office, it has been met with ease and kindness. I greatly appreciate the customer care they put into their work. Going to the dentist still sucks, but at least I know I'm going to be treated like a human :)
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Jenny N.

I love the office staff. Great location and a nice big fish tank to keep the kids and adults entertained.
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Sarah W.

I've been going to another Austin area dentist for 18+ years and thought I was getting top care. Having re-located from Lakeway to South Austin I sought care from About Smiles. Not only have they taken great care of me but also provided modern and progressive care for a middle aged person with aging dental issues. Great organization across the board in all capacities including; insurance guidance, cleaning, restoration and a plan for overall best care. I highly recommend About Smiles!
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Kelly H.

Cy S.

About Smiles in Round Rock is a great dental practice on Gattis School Blvd. The front waiting room is very clean, has comfortable seating with a great color TV, they even have an aquarium and you can watch all the fishes swim to you and they think that you're going to feed them, it's so funny. Alexia will give you a warm welcome, April will get you set up to see Dr. Anne Hagan who will help you with whatever your teeth require. Becky will clean and make your teeth sparkle. Jessica will help you with the billing of insurance if you have it or just take your payment. Go visit and meet the wonderful people. Thanks to Alexia, Jessica, April, Becky, and Dr. Anne for taking good care of me. I have a treatment plan to keep my teeth sparkling clean. And definitely try the Zoom whitening, definitely can make a difference in your smile and give you more confidence. I definitely recommend this office for your dental needs.
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Gayl J.

Zahir W.

The staff here is superb they always ready to answer any questions I may have and are very welcoming
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O. A.

Very Nice, Fun and Friendly Staff (Alexis, Jessica, Dr. Hagan et al..)! Also, this practice is very flexible with appointments and working around patients' schedules. Will highly recommend!
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Stanley A.

Michael M.

Awesome dentist and great staff!
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Patsy A.

Dr. Hagan and her staff are amazing. She is extremely gentle (I’m a baby about numbing shots) and a perfectionist. I hated the way my front teeth looked due to stains, and she completely transformed my smile. The office is great with working with you and your schedule, and no one makes you feel rushed or not valued. I’ve even had to bring my newborn in due to sitter issues, and the accommodated me (thank you April for your help). If you need a dental office that isn’t trying to scam you on money, and preforms work you actually need while taking care of any wants you’d like this is the place for you. Also, ask them about their amazing referral system.
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Victoria

Love the staff! They took me in the same day I called for an emergency and was in and out in no time!
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Miranda K.

Loved! The staff, the dentist, the office. Above and beyond my expectations!
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Desiree V.

Great dental office, took me right in as a new customer. Everyone I’ve encountered in this place is extremely nice. The dentist (Dr. Hagan) knows what she’s doing, in fact I couldn’t imagine letting another dentist work on me at this point. This is where my family will have dental work done. I recommend to anyone and everyone.
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Nathan F.

I switched from another dentist. I have enjoyed visiting the About Smiles office. Everyone from the ladies in the office, to the hygenist and dentists are so friendly. They are very good at explaining any type of procedure. I am very happy that I now belong to this dentist family.
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Colleen L.

Friendly staff and fantastic service. Every time we come in to the office we always get a warm welcome, especially my little ones. Completely satisfied with the service we have received.
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Mrs J.

Staff are amazing and very family friendly! Will return!
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Ricky M.

Wonderful dental office! Friendly, helpful, and competent. It's obvious they know what they are doing and enjoy their work. I've never been more relaxed when I'm having dental work done than I am at About Smiles.
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Bill

I have been through MANY dentist offices after losing my childhood dentist to moving... THIS office is filled with dedicated staff who are extremely friendly and empathetic. Authentic dentist office for sure and I have finally found my dentist office that I look forward to coming to again and again. I highly recommend About Smiles! :) My hygienist Kay was so REAL and told me the upfront truth without sugar coating -- as I have experienced at other offices. I am thankful for what Kay has taught me on things I can do at home to have the healthiest mouth possible!
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Samantha R.

I'm new to Austin and hadn't found a dentist yet when About smiles was recommended to me. I only needed to have my teeth cleaned so I made an appointment. Thinking that if it didn't work out I can always find another dentist. Well things did work out and I've found a new dental home and won't be going anywhere else. What a wonderful friendly staff. Everyone from the receptionist to the dentist was friendly, knowledgeable and highly professional. I'll be going back.
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Walt H.

The best dental experience I have since moving to the Austin area. Everyone is nice and friendly. Dental work is excellent.
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Marvin P.

They are very nice. And great dentists
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Andrés P.

Clean facilities, friendly staff, and amazing work. I had a lot of work to be done and no insurance at the time but worked with me from start to finish. I love the results and will be coming back for routine exams and cleanings, I've suggested to friends and family that they do the same.
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Alessa N.

Andy A.

Everyone at about smiles is super friendly, and they always make sure your feeling good and are comfortable. They really take good care of all there patients.
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Savannah V.

The office staff are super friendly and professional. I hadn't gone to the dentist in years due to fear & anxiety (had a bad experience last time I went to one).. I finally decided to go and I'm glad I chose this practice. They are absolutely wonderful, they make you feel welcome and comfortable. The office manager, Jessica, is fantastic. She worked with me and is also really nice and professional. The hygenist and the dentist were very informative and did not leave a question unanswered. I just want to thank everyone here for being so awesome!
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Sandra Z.

Great experience having not been to the dentist in years. Everyone was super friendly, prices are great, and I feel very satisfied with my visit.
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Travis S.

Very kind and helpful staff; they made me feel comfortable the moment I walked in, and that is not always easy when you go to a new dentist. Dr. Hagen was so sweet, she explained everything and came up with a great treatment plan for me. Very personable and I was not nervous at all. Now, just after three visits, I feel like they are family!! So happy that I found them!! I am telling everyone I know that this needs to be their new home for dental care. Great people, every one of them!! Julie Munselle
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Julie M.

Best, most thorough, Dentist I have ever had the pleasure to meet. Dr. Hoover did a complete workup on my teeth, gums, mouth. Gave valuable advice to me (starting Chemo) - I recommend Gretchen Hoover and her entire office staff to everyone in Round Rock, Pflugerville, and it's worth the drive from Austin.
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nancy l.

Jon M.

I avoided going to the dentist based on a bad experience (was not fully numb when procedures were done). I was referred to this office and the X-ray tech, hygienist, Dr. Hoover & Cathy were great. This was my first pain free dentist visit in a while. I am glad I have finally found a dental office where I do not feel nervous to get some work done, and I am actually given tips about cavity prevention. Thank you for your understanding and keep doing what you're doing! I will be back in six months *hopefully cavity free*. :]
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Nancy G.

Excellent!
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Karla G.

Doctor Hoover is the best of the best. She is truly invested in my dental health. Finding her was a blessing. The staff is sweet "as Apple pie!" I've had dental issues from toddler age and over time started to neglect my personal oral care. When I started with Dr. Hoover it's as though my the stress of my neglect was put at complete ease. I would recommend Dr. Hoover to EVERYONE I know!
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Sunday P.

Just had a filling done. It was fast and painless. Dr was awesome and caring
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Connie H.

Friendly staff, great environment...
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Nicole K.

Great place! I highly recommend to anyone!! It's so nicely decorated and clean. They really care and everyone who works there is happy and enjoys what they do! Awesome dentist!
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Emily A.

Very friendly staff and dentist, was satisfied with my visit, i tend to be nervous when going to the dentist but they made me feel very comfortable and at home that my nerves quickly went away
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Rachel Q.

Ashfaq A.

Absolutely the BEST dental office around! Friendly staff and always make you feel welcome and comfortable! This will be our family dentist from here in out!
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Shawn A.

If anyone received a bill saying it is 90 days old, call the office they will advise you that it was a billing glitch. I would have to agree with the rest of the post below, the staff is amazing. This review is pretty much about the billing. With a dual ins plan, I like to know they everyone will get it correct. After speaking with someone in regards to a strange letter received, I feel 100% better knowing this issue will work itself out. It was not the office, it was the commercial ins battling over who was primary. Payment was never received, and the office was very patient in explaining everything to me and what is expected from the insurances. I rate them a 5 and appreciate all info while this is being resolved.
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M

I am not from Austin TX, however I moved here about a year ago and it is hard to find a good dentist office. So I happened to find About Smiles Family & Cosmetic Dentistry down came my routine cleaning. As soon as I step into the office the staff was friendly,professional and very pleasing. All the staff and to include the Dr. genuinely care about the patients. I have had two visits and I have not had any issues, in fact they have actually taken care of my needs. Overall I am very pleased and satisfied with the service they provide. They definitely know how to conduct business keeping the patients needs as a priority. I absolutely recommend this office and I will keep them as my head dentist. Best dental office I have been and best service I have received.
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nohemi e.

Best dentist visit I have ever had! All the employees were very friendly and explained everything in detail. There was no wait time, I was taken in for X-rays, got my cleaning and the Doctor came in and saw me with no wait time in between. I will definitely be going back and recommending them to others!!!!!!!!
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Jessica A.

Verry professional and friendly staff
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ivan d.

This place is amazing. I called in at 8 and they had me in by 9 as a new patient and did a relatively painless and fast root canal Dr. Mic is amazing and so is her entire staff.
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PJ K.

The best experience
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Karima O.

Great atmosphere, staff, and technology. Everything was efficient and great.
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Joshua B.

Awesome place and everyone was very helpful with great attitude. I sure will be back
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Vanessa R.

Super service and great people!
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James L.

Absolutely the best Dentist Professionals i have ever found. I broke a tooth this morning and had to scramble to find a Dentist office that would take my insurance and get me in today to surgically extract the root and patch me up. From the moment i walked into their door I felt that every staff member their complete understood what i needed and they were going to make sure to squeeze me into their busy day. The consult was quick because the Dentist listened to what i needed and wanted. She then quickly told me all my other options without "imposing" all the other options. Together we came up with a good course of actions to take today, and for the future of my dental care. The extraction was done with out any complications and with top notch bedside manner. After the surgical extraction i told the wife "sweet heart, meet our new family dentist." We made appointments for the whole family as we have decided About Smiles are the kinda folks we can trust to take care of us as if we were members of their family.
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Thomas S.

Great place. Always on time and great staff that makes you feel welcomed and comfortable!
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Jessica M.

They were so great with my children! They REFUNDED me for a procedure that didn't work out the way we had hoped. I will definitely be coming back and recommending to friends.
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K.

(Translated by Google) I am grateful, all the staff I am very friendly and they attend very well both the secretariats and the doctors I recommend going to this place I appreciate very much (Original) Estoy agradecida , todo el personal soy muy amables y atienden muy bien tanto las secretarías y las doctoras se las recomiendo ir a este lugar aprecio muchoo
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Maricela W.

At About Smiles you are always greeted with a smile! The staff is very attentive and caring. They always thoroughly explain your treatment and what you can expect to pay at the time of your service. About Smiles is a wonderful and comfortable environment. It's not your usual trip to the dentist, it is relaxed and welcoming. Set up your appointment today!
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Brandas A.

The staff is very knowledgeable, and always helpful with finding financing, and adjusting your treatments to fit your plans
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Kristopher H.

So nice staff and best service never have.
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Saul M.

Extremely friendly, patient, and professional. Explain every likely procedure and cost. Also handle the insurances which is great.
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Christie L.

Brought my son Jackson in on Tuesday, they were super nice and very helpful, the whole family will be going there now.
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Carly (.

Awesome office with great staff! Made me feel super comfortable, not to mention terrified of a dentist, but not anymore!... Their dentist Dr.Mik was amazing and had awesome chair side manners. Totally recommending this office to all friends & family members!
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jessica c.

I have been go to About Smiles Round Rock office for over a year. They are the best. They help you with all your needs. The staff is friendly and really care about you . You are not a number. I would recommend them to everyone. They take good care of your kids needs too. I'm so happy I found them.
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Belinda S.

Everyone was extremely friendly.
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Marlinda W.

Very professional staff. Clean location. 5 stars
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Craig N.

Love About Smiles Dentistry. Dr. Hoover is so sweet and attentive. The staff is always very welcoming and considerate. I highly recommend this dentist!
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Yates P.

I had my first visit at this office yesterday and was so pleased with the service by the entire staff. Dr.Hoover was so thorough and explained all the work I would need in a very caring compassionate manner. I look forward to having them as my new primary dentist and probably will not put off going to the dentist anymore! Thank you to the entire staff for making this a more pleasant experience
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Nikki P.

I had an awesome experience! First off, from the day I called to make my appointment, Jessica was so helpful! Walking in was even better. I only had my new patient exam today and everything was so well explained! I would definitely recommend to others.
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Priscila M.

They are so courteous that I almost feel like one of the family. I'm became a regular patient about a year ago, but I'm now having some cosmetic work. Everyone makes sure that I'm doing OK during the process, are careful, no pain. They really do care about the way your teeth look. Love the dentists and the staff.
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Dorothy S.

Dr. Hoover is one of the best dentists I have ever had. She really pays close attention to detail and works with you to fix whatever is wrong. Crystal the hygienist is very thorough and a definite type A. She helps me maintain my gums as best as possible and explains things as she goes. I moved out of Austin past Oak Hill and I will continue to drive this long distance to About Smiles because of the great people.
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Susan H.

Great customer service! Dr. Mik and Moni were excellent. I will definitely be coming back and referring my friends and family!
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Cortni R.

Friendly, caring and attentive staff that provides excellent care and a relaxed environment.
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Christopher S.

As soon as I walked in. I was welcomed with a big warm smile by Jessica. She gave me my paper work. After i filled out. I was seen right away by the assistant Michelle. The doctor was very nice and informative. I'm happy that i decided to go to that office. If welcomed to others. Thanks ladies
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michelle l.

The dentist is never thought of as a great place to go. However, it is a necessary evil in life that is part of adulting. I'm inspired to write this review because this dentist's office was actually a pleasant experience, and I was blown away by the quality of my experience. I had to go in because I had a tooth infection, and I ended up getting that tooth pulled plus a wisdom tooth on the same day. They got me in right away, and I noticed that the office was lovely and that you can drink coffee or tea while you wait. (If you're worried about your breath, they have mouthwash in the bathroom!) ;-) In the dentist's chair, I prepared myself for the torturous nightmare to begin. It never did. Surprisingly, they offered me sunglasses and a blanket. I felt like I was in a sci-fi movie with all the high-tech equipment. Dr. Nguyen and his assistant made me feel at ease, and he even joked that he was going to whisper my teeth out of my mouth! They did manage to extract the molar and a wisdom tooth with very minimal pain. I did not even need to take painkillers afterwards, which was shocking! Crystal, the hygienist, got my teeth sparkling clean. I could tell she was passionate about what she does.
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Susanne C.

Had an opportunity to visit this dentist office because of a cracked tooth emergency. Called four other dentist offices in the Round Rock area with no response or recordings. It was the Monday before Christmas and the office in Austin referred me to the Round Rock office and I got an appointment at 11 a.m. The dentist pulled my cracked tooth and saved my Chrismas holiday with my family. Professional staff and super friendly. Can't praise them enough☺
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Anne T.

Not one of my favorite places to have to go to. But the people here are awesome. I needed to have my first crown put in. They made me feel as comfortable as possible. I even got to watch them design the crown on the computer and watch it getting made in house. I highly recommend coming here!
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ERIKPAUL N.

Susan S.

I believe I have found the best Dentist office in town. About smiles Family and cosmetic dentistry has by far been the best in customer care. They are kind and they are honest. All my family and friends will know where I come to get taken care of. Thanks about smiles
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Steven A.

This is by far the best dentistry I've ever experienced ... Staff is very friendly and great customer services ...
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DOCK S.

Excellent service from the moment I walked through the door.
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Lukas

Love this place, staff is very friendly and very helpful help me get over my dental fears.
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Michell R.

Evelyn M.

The experience today was awesome! From the front desk to the operating room and they are all so courteous here and honest about what is needed. Thanks to the awesome dentist and David for making the experience pleasant!!!
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Ann N.

Today, I had my first visit with About Smiles. I'm new to Austin but I think I've already found my dentist! I came in today for a cleaning, to get some cavities filled. Dr. Mills and the whole staff were so friendly and went above and beyond to make sure I was comfortable. They informed me of what they were doing at every step and why they were doing it. I strongly believe that in the absence of information people often fear the worst. That's especially true for me when I visit the dentist. There are so many questions that I've had for years that they explained today without my asking.
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Priscila A.

I absolutely love this place! I was greeted with a warm welcome from the entire staff the moment I stepped in. All my questions were answered thoroughly which made my visit more comfortable. I will definitely be returning here for my dental work!
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David P.

I cannot describe the gratitude I have towards Dr. Hughes and his staff! From the moment I walked in I was greeted with professionalism and friendliness! He not only did a spectacular emergency root canal and crown procedure but he made sure that I was as pain free as possible. The front desk staff was willing to help with my insurance and was informative at every turn with my dental decision making. An all around great experience and will be returning.
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J G.

I just had a root canal on a "hot" molar way in the back. Dr. Kahlden took care of it in two appointments. It wasn't pleasant, but what root canal is? He did a great job. Seemed to be very thorough.
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Karen V.

This dentist is absolutley amazing. The entire staff is extremely friendly. There doesn't seem to be a lot of turnover.... I get to see the same smiling faces every time I go. They take the time to ask about my family, including our interests. They have state of the art technology. I get to see what the doctor sees. Crowns are done in ONE visit. No more multiple visits and dealing with temporary crowns etc. I hated the dentist... the wait time does not seem any different then any other dr. office. I would strongly recommend giving this office a try!
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Lynda Y.

My experience here with Dr Hoover was exactly what I was looking for when choosing a Dentist office. Dr. Hoover, her hygienist, and her nurses all had terrific bed side manner. Her staff was friendly from the day I became a patient there and ever since. I now drive over 45 minutes to her office because of the kindness and excellent service I am given as a patient. I highly recommend this office.
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Katy L.

I was extremely nervous about getting dental work done, but Dr. Hoover was able to get me through it... I'd like to say I was at ease, but that would be a lie. I'm probably never going to be at ease with metal pokey things and drills in my mouth. I love that they were able to show me the spots they were working on with the camera on a TV screen and the full explanation of her processes, including the why. The insurance lady, Connie, was a true professional. I was given an accurate estimate and never felt like I was getting the run around. I got an appointment on a Saturday, so didn't even miss a day of work. There's really no excuse for me to not go to the dentist now. I will be back in 6 months :)
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Sarah W.

Despite having to have a re-do on a route canal by a different dentist, my experience was great. They got me in the very next day after calling in with a toothache. The staff was the best I've experienced in a long time & Dr. Hughes took great care of me.
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Dan M.

I've been seeing Dr. Hoover for over a year now and she's FANTASTIC. I'm absolutely terrified of dental work but I've had nothing but stellar experiences here and Dr. Hoover works with plenty of patients who have my same fear and she strives to create a pain-free, pleasant, relaxing experience. My most recent experience is as follow: I had 5 cavities. I do not do well with dental work. Dr. Hoover offers "sleep dentistry" which entails providing the patient with a soothing sleep agent and laughing gas so that they are unaware of the work being done. We scheduled a time for me to come in and have all 5 filled and do a periodontal cleaning while I was knocked out. The day arrives and I show up and am handed a little blue pill. Immediately, my anxiety kicks in and I start freaking out. The staff was so lovely and calming and sweet, but I panicked and ran. Yep, I left. Even though it was a 2+ hr appointment that had been blocked off for me. Was I mistreated? Was I overcharged? Was I made to feel humiliated? No. They rescheduled me for a week later and even got me the sleeping pill prescription so I could take it the night before to begin relaxing then and wake up already in a better state of mind. When I arrived for my 2nd appointment, everyone was so kind and warm and no-one made me feel like crap for what had happened the week before. The whole procedure went off without a hitch. Dr. Hoover is a gem of a human being - she's all smiles, super warm, listens to your fears/concerns, tells it straight. I felt no pain during my procedure, they let me listen to my iPod and had the TV showing How I Met Your Mother. My numbness wore off within a few hours and I felt right as rain. If you have any fears about dental work - Dr. Hoover is the dentist for you. A staff of really sweet, warm people works at the office and they are all willing to work with you to make things happen.
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Camila M.

After going to the same dentist for 20 years in Houston, then moving to Austin, I had trouble finding a dentist I could trust. I have had a couple of bad experiences at different dentists around Austin, but when I visited Dr. Hoover's office all of my worries were put to rest. It is a nice, clean office, with updated equipment. The staff is very professional and Dr. Hoover is very friendly. They will not try to talk you into anything you don't need, and want your experience to be as positive as possible. The hygenists are very gentle during cleaning, and Dr. Hoover is gentle during the exam as well. Glad I finally found a good dentist in Austin!!
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Ashley B.

Bought the groupon for an exam, X-rays, and cleaning. Staff was friendly, knowledgeable, and efficient. I liked the digital X-rays and picture that were shown to me immediately on the screen to discuss my treatment plan. Saturday hours are also great for those of us that work M-F. Only reason they didn't get 5 stars from me was because the have a rather small waiting room.
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Judy A.

I went here for a cleaning since I got a groupon, and I was super impressed. It's a busy place, but I waited no more than 2 minutes before I was ushered back into a private room for my cleaning. I opted out of x-rays and went for just the cleaning. LINDA was my hygienist, and she was AMAZING!!!! I highly recommend asking for her. She's had many years of experience and it shows in her gentle, yet detailed work. She took plenty of time to hand-clean my teeth (didn't use the pesky loud ultrasonic doodad) and was very thorough. She was pleasant to talk to, and very knowledgable. The doctor came in later to check on the work and they took detailed pictures of my teeth to show me up on a screen which showed my old metal fillings from when I was a kid. They suggested I eventually replace them (metal not healthy, yet they were still solid), but I never felt pressured to do this. Not once did I feel uncomfortable or pressured into services I couldn't afford/need. I will definitely return.
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j a.